| Course
# |
Course
and Description |
| 300.000 |
Transition
to Supervision/New Supervisor - Participants
learn fundamental management skills, including focusing on behavior rather
than the individual, encouraging team members’ participation, and
listening to team members to motivate them. |
| 300.600 |
Fundamentals
of Critical Thinking - To recognize and apply the thought processes
necessary for solving problems and maintaining quality performance in the
workplace. |
| 301.500 |
Leadership
Styles -To develop an understanding
of the different leadership styles of managers and supervisors, and to explore and apply the traits of a
leader. |
| 303.000 |
Professional
Leadership-Management Development This program has been developed to
be a follow-on to the Front-Line Leadership Series and preparation for the
Advanced Management Program. |
| 304.110 |
Leadership &
Human Relations - Participants learn different perspectives of
leadership, includes self-esteem, developing trust and focusing on what we
want in a leader. Additionally, how to encourage participation and
cooperation as well as motivation concepts. |
| 304.120 |
Communicating and
Overcoming Barriers - Participants learn fundamental communication
skills including designing clear and concise messages, importance of
non-verbal clues, effective listening and awareness of the many barriers
that exist, and the skills and techniques to recognize these barriers and
how to overcome them. |
| 304.130 |
Team Buy-In &
Problem Solving - Participants learn the value of involving the team
and how to create a non-threatening environment to get the most of the
team. The importance of listening and giving input and understanding the
team member/employee's role. How to build confidence and consensus by
facilitating rather than dominating. |
| 304.140 |
Managing
Discipline, Conflict &Complaints - Manage conflict while
maintaining self-esteem and remaining fair and non-judgmental. Sequential
approach for allowing employees to solve their own problems while you
facilitate and evaluate. How to handle complaints and subsequently how to
administer discipline impartially. |
| 304.150 |
Motivation,
Delegation & Coaching Strategies - Participants learn about what
motivates us to do our best. The importance of listening and involvement
in improving and maintaining morale. The advantages of utilizing
delegation as a motivation tool to develop people. To teach an awareness
of barriers to effectively train and coach employees. |
| 305.xxx |
Advance
Management Program - Offers participants the practicality of a Master’s
of Business Administration degree, but in a time-efficient 12 session
program. Program overviews topics found in an MBA program and offers a
foundation in current business theories and practices.
|
| 306.000 |
Problem Solving
- Participants will be able to discuss and demonstrate interpersonal
skills and problem solving tools necessary for today’s quality leader. |
| 306.500 |
Negotiation
Skills - Negotiation on some level takes place daily with nearly
everyone we communicate with. This course will explain the stages of negotiation and the
steps to follow for successful negotiations (win/win) while maintaining or
improving relationships. |
| 307.000 |
Time &
Delegation - This course will help you improve your skills in personal
productivity, project management, and time management. |
| 307.500 |
Continuous
Improvement - This course provides a short history of the continuous
improvement movement and describes the process of maintaining total
quality over time and through change.
Key principles, measuring progress, statistical tools, constraints,
and benchmarking are all explored. |
| 308.100 |
OSHA - Attendees
should leave with an in-depth overview of OSHA standards for General
Industry (29 CFR PART 1910). The content below highlights specific
sections of 29 CFR 1910.xx. |
| 310.000 |
Fundamentals of
Statistical Process Control - Participants will acquire a
comprehensive understanding of SPC and learn step by step implementation
of SPC to meet the quality and performance goals of an organization by
using decisions based upon reliable facts, data, and analysis for best
results. |
| 311.000 |
Fundamentals of
Shop Floor Control - Participants will learn fundamental tools for
planning, scheduling, coordinating, and optimizing shop floor performance
and trends in shop floor control, including computer-integrated
manufacturing and global integration enhanced by graphs, charts and
illustrations. |
| 312.000 |
Successful Project
Management - To provide participants the opportunity to gain the
skills to set measurable project objectives and develop a practical plan
to achieve them including estimating project costs, performing a
cost/benefit analysis, and managing relationships effectively and
productively among all project stakeholders. To master the skills and
techniques needed to bring projects in on schedule and under budget. |
| 313.000 |
Finance &
Accounting for Project Management - To replace uncertainty with solid
facts and figures. |
| 314.000 |
Purchasing
Management - To cover the basics of purchasing management…from
negotiating skills to supplier evaluation… from procurement
policies to inventory management. To highlight important new topics
including purchasing and quality, competitive bidding, purchasing
research, qualitative forecasting, and the integration of computers
in the purchasing process. |
| 315.000 |
Fundamentals of
Inventory Management & Control - To equip participants with the
fundamental tools and techniques needed to analyze and control inventory -
from cost-cutting techniques to day-to-day management to the latest
developments in inventory handling, including managing total inventories
and materials management. |
| 316.000 |
How to Plan &
Manage Warehouse Operations - To introduce the kind of planning that
maximizes the effective use of space, equipment, and labor. To show how to
manage a warehouse for maximum productivity by using your plan as an
evaluation and correction tool. |
| 317.000 |
Quality Function
Deployment - To show participants how to translate customer needs into
product requirements at each stage of the production process. To show how
to develop and analyze the interrelated planning matrices that are the
essential building blocks of QFD to result in high quality, value-added
products that meet or exceed customer expectations. |
| 318.000 |
Operations Management
in Manufacturing - To introduce a way for companies to regain their
manufacturing superiority and their competitive edge in the fact of
worldwide competition. To identify the major stumbling blocks confronting
operations management and present a practical framework for overcoming
them to achieve manufacturing excellence. |
| 319.000 |
Quality Tools for
Continuous Improvement - To clarify the critical difference between
customer satisfaction and customer enthusiasm. How to begin and maintain
continuous process improvement using proven tools interactively in a
variety of real-world simulations. |
| 320.000 |
How to Manage
Maintenance - To focus on the important roles maintenance and
maintenance management play in determining how productive and profitable a
company can be. Participants will learn the vital aspects of
maintenance-organizational structure, the maintenance budget, control
systems, inventory, maintenance support groups, planning and scheduling,
training, and Computerized Maintenance Management Systems |
| 325.000 |
Leadership &
the One Minute Manager - Participants will be exposed to a framework
that helps leaders develop language skills that enable them to talk to the
people they manage about what they need from their leader in order to be
good performers. |
| 330.000 |
Change Management
- "Who Moved My Cheese" - Participants will learn how to
introduce changes into the organization and how to predict impact on the
culture. |
| 335.000 |
Spanish for the
Workplace. To learn how to use Spanish for specific communication
goals. |
